• Life is too short for bad meetings

    Learn the essentials of facilitating great ones.

  • From our training participants

    "Thank you for making me believe in meetings again."

    From our participants

    "I would recommend this training to anyone!
    Really, no matter what you already know, this would help you to be even better. Many of the tips given apply to also other human encounterings than just meetings."

  • For whom?

    Come as you are

    The training is for those who attend and/or host meetings with other people as part of their work/hobbies.


    You might be a leader, employee, project manager, activist – as long as you have a desire to initiate and apply better team practices at your company, organization or group.


    Previous facilitation training is not required to participate.

    What will we learn to do?

    Play with the structures!

    We’ll start from the beginning by understanding why shitty meetings are shitty. We will spot the underlying structural conditions that create some of the typical meeting symptoms of lost focus, tiredness, getting stuck, disengagement, and frustration.


    A next step is to understand the anatomy of a great meeting in concrete terms – we’ll learn the basic structures and principles that are often present in a good meeting.


    Most importantly, we’ll take this into practice through exercises where you get to apply tools and practice first-hand with other participants.

    The training length and specific outcomes can be adjusted based on need.


    The working language of the training is English or Finnish.

    Personal guidance sessions after the training are available in English, Finnish or Spanish.

  • Baseline – why is Meeting Design important?


    We only have so much time in our day – and we want to use it well. Using a common meeting space to communicate direction, outcomes, tasks and roles in a clear way will release more time for everything else you have on your table.


    Engaged people come up with better solutions. Enabling everyone’s participation is the best way to see a fuller picture of your situation – and this doesn’t need to take any extra time. As a result we create a richer pool of perspectives and ideas, find better solutions and make smarter decisions.


    Great meetings build relationships. Bad meetings can be a major source of frustration and employee disengagement. Structuring meetings in a way that honors everyone’s time and capability builds a group’s relationships, empathy and trust – all building blocks of great team culture.

  • From our particpants

    "I love that we were given practical tools and were also empowered to change things.

    The materials were clear and sharing was genuine."

    From our participants

    "Relevant meeting design in a delightfully open atmosphere. Training exceeded expectations many times. I look forward to testing the ideas as soon as possible!"

  • Outcomes

    After the training you will be able to:

    Structure & Design

    Consciously choose the structure and type of engagement of a meeting, to fit what you are wanting to achieve.

    Set the scene

    Break unintentional hierarchical structures that limit collaboration, team participation and cohesion.

    Engage the team

    Turn meeting participants from passive recipients of information into meaningful participants and co-creators of knowledge.


    Engage your team’s intellects, motivations and talent for greater agency- inside and outside of the meeting.

    Evaluate the result

    Having set a clear intention and desired outcomes for the meeting, it's easier to answer – was the meeting successful?

  • Wait, there's more...

    Training also includes:


    Meeting workbook

    Contains step-by-step instructions on the tools applied in the training, as well as additional resources for further study

    (a pdf available for printing).


    Personal guidance

    A personal guidance time with one of the facilitators of the training to ask further questions and tips related to your specific situation.

  • Transforming how people collaborate, learn and connect with each other

    The Magic Department team

    Dorothy Zablah

    Experiential learning designer & facilitator

    Dorothy combines a robust research background with learning design & facilitation to bring about a paradigm transition. She holds a Masters in Education from Harvard University where she focused on creating a future of learning that is unleashed from the confines of school environments.


    Her latest work includes prototyping new kinds of University models in Latin America, as well as new forms of teacher training in Mexico and Finland. She's also spent some time in kindergartens around the world, learning about learning directly from babies.

    Anu Paajanen

    Facilitator & Experience Designer

    Anu is a Kaospilot-trained facilitator and experience designer with 16 years of facilitation experience in NGOs, public sector organizations and businesses. She approaches her work with a strong systems-thinking perspective and an impressive selection of colorful pens, which she uses to record conversations and insights in a playful, visual way.


    Her recent work includes designing and facilitating a participatory vision process for Sitra and Demos Helsinki.

    Noora Sirén

    Facilitator & Connection Designer

    Noora has a passion for creating authentic human encounters. Her educational background is in creative leadership and process facilitation from the industry-leading school Kaospilot in Denmark.


    Her latest experience includes hosting a 2-day internal knowledge-share event for an organisation of 100 people, and working with Spain’s leading sustainability agency in clarifying the action steps to reaching their vision.

    Veera Hyytiä

    Process Designer & Sensemaker

    Veera is good at making sense of complex systems in order to define effective frames for action. She studied creative leadership in Kaospilot, Denmark, and her knowledge of current market trends is a great asset in any project.


    Veera’s latest experience includes working with impact assessment strategy of a think tank. She finds it important to bring culture and societal change more into the focus of business and to get businesses involved in building a better future together.

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